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Plans & Pricing

Pick Your Network. Choose Your Management Level. Pay Only Per Dispute.

Max Defense

$37 /per dispute

Choose Alerts: CDRN & RDR (Visa) or Ethoca (MasterCard, American Express, & Discover)

Include: Representment, Blacklist , Cancel Subscription, Mark Customer

Select Max Defense

Standard Defense

$35 /per dispute

Choose Alerts: CDRN & RDR (Visa) or Ethoca (MasterCard, American Express, & Discover)

Include: Representment

Select Standard Defense

Basic Plus

$32 /per dispute

Choose Alerts: CDRN & RDR (Visa) or Ethoca (MasterCard, American Express, & Discover)

Includes: Cancel Subscription, Blacklist, & Mark Customer

Select Basic Defense

Basic Defense

$28 /per dispute

Choose Alerts: CDRN & RDR (Visa) or Ethoca (MasterCard, American Express, & Discover)

Select Basic Defense

Individual Defense

$TBD /per dispute

Select Individual Defense

Individual can Include:

  • Off Hour Defense
  • Verifi Alerts (RDR & CDRN)
  • Ethoca Package Alerts (AMEX, Discover, Collaboration, Issue, & Safe Ethoca Alerts)
  • Representment 
  • Close the Door Bundle (Blacklist, Cancel Subscription, and Mark Customer)

Note: Each bundle/package options can also be individually selected. 

How It Works (TDI in Action)

Chargeback Defense uses a proprietary system—Transaction Defense Intelligence™ (TDI) to detect and intercept threats before they impact your bottom line.

1. Dispute Signals Detected: Early warning alerts (CDRN, RDR, Ethoca) are triggered as soon as a customer initiates a dispute.

2. TDI Validates the Dispute: We cross-reference transaction data, behavioral patterns, and historical flags to validate and categorize the threat.

3. Automated Defense Response: Based on your plan, we trigger real-time actions: submit representments, cancel subscriptions, blacklist fraud-prone customers, pause fulfillment and more.

4. Case Resolution & Insights: You receive a full report with outcome data, customer status updates, and insights to prevent future disputes.

Learn More