Get Started | Chargeback Defense

Tell us about you.

Add main contact and company information.

First Name

Last Name

Company Name

Phone/Mobile

Company Website URL

Address

Address Line 1

Address Line 2

City

State

Zip Code

Country

Day

Month

Year

Tell us who will see this information.

Add team members that can access your company's information on Chargeback Defense

Add Employees

First Name	Last Name	Email	Phone Number

Tell us how to connect - Three options

Add Merchant Portals and Passwords. There are three ways to setup your portal.

Click on the one you want to use!

Select your setup method

Fill information one portal at a time

Upload Excel/CSV Portal Uploader

Send an email to your Portal Specialist to complete

Select your current payment processor.

Add Portal Information

Stripe

PayPal

Square

Klarna

Recharge

Braintree

Adyen

AfterPay

Other

Processor Name:

Welcome to Chargeback Defense Drag & Drop Portal Uploader

Please download our example file to make sure your CSV file is using the correct headers.

Chargeback Defense CSV Download

Chargeback Defense Portal Uploader

Choose File

Portal Specialist

Fill out the information below to send an email to your portal specialist.

First Name

Last Name

Phone/Mobile

Tell us which Defense products you want

Max Defense

Visa Package Includes: CDRN Alerts, RDR Alerts
MasterCard Package Includes: Collaboration Ethoca Alerts, Issue Ethoca Alerts, Safe Ethoca Alerts, American Express Alerts, Discover Alerts
All Include: Representment, Blacklist Customer, Cancel Subscription, Mark Customer

Standard Defense

Visa Package Includes: CDRN Alerts, RDR Alerts
MasterCard Package Includes: Collaboration Ethoca Alerts, Issue Ethoca Alerts, Safe Ethoca Alerts, American Express Alerts, Discover Alerts
All Include: Representment

Basic Defense

Visa Package Includes: CDRN Alerts, RDR Alerts
MasterCard Package Includes: Collaboration Ethoca Alerts, Issue Ethoca Alerts, Safe Ethoca Alerts, American Express Alerts, Discover Alerts

Individual Defense

(Build Your Own Package)

After Hours Defense
CDRN Alerts
RDR Alerts
Collaboration Ethoca Alerts
Issue Ethoca Alerts
Safe Ethoca Alerts
American Express Alerts
Discover Alerts
Representment
Blacklist Customer
Cancel Subscription
Mark Customer

Select Plan

Select Max Defense

Select Standard Defense

Select Basic Defense

Select Individual Defense

Max Defense

Visa Package Includes: CDRN Alerts, RDR Alerts, Representment, Blacklist Customer, Cancel Subscription, Mark Customer

MasterCard Package Includes: Collaboration Ethoca Alerts, Issue Ethoca Alerts, Safe Ethoca Alerts, American Express Alerts, Discover Alerts, Representment, Blacklist Customer, Cancel Subscription, Mark Customer

Max Defense

Visa | Managed

Visa | DIY

MasterCard | Managed

MasterCard | DIY

Standard Defense

Visa Package Includes: CDRN Alerts, RDR Alerts

MasterCard Package Includes: Collaboration Ethoca Alerts, Issue Ethoca Alerts, Safe Ethoca Alerts, American Express Alerts, Discover Alerts

All Include: Representment

Standard Defense

Visa | Managed

Visa | DIY

MasterCard | Managed

MasterCard | DIY

Basic Defense

Visa Package Includes: CDRN Alerts, RDR Alerts

MasterCard Package Includes: Collaboration Ethoca Alerts, Issue Ethoca Alerts, Safe Ethoca Alerts, American Express Alerts, Discover Alerts

Basic Defense

Visa | Managed

Visa | DIY

MasterCard | Managed

MasterCard | DIY

Individual Defense

Great for attacking the front end alerts (Alerts are CDRN, RDR, and Ethoca Alerts)

Individual Defense

	Add to Package
After Hours Defense
CDRN Alerts
RDR Alerts
Collaboration Ethoca Alerts
Issue Ethoca Alerts
Safe Ethoca Alerts
American Express Alerts
Discover Alerts
Representment
Blacklist Customer
Cancel Subscription
Mark Customer

Selected Plan:

Selected Package & Fee:

Let us save you money

Set alert dispute limits.

Not every alert should be worked. Alerts under $20 rarely turn into a Chargeback. It does happen, but it is rare. To save money, it is wise to not spend money to refund them. Likewise, High dollar alerts could harm your business. So, it is wise to allow them to turn into a Chargeback and then defend its legitimacy

Refund if the Alert's value is Greater than

and Less (<) than $

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