Powered by Transaction Defense Intelligence™ - Engineered by Industry Leaders.
Our Proprietary Technology Prevents Chargebacks, Protects Revenue, and Defends the Future of Your Online Business.
- No hidden fees
- Industry Leading Software
- Designed With You in Mind
95% Fewer Disputes. 100% Peace of Mind.
How It Works (TDI in Action)
Instant Alerts. Intelligent Defense. Real-Time Results.
Chargeback Defense uses a proprietary system—Transaction Defense Intelligence™ (TDI) to detect and intercept threats before they impact your bottom line.
1. Dispute Signals Detected: Early warning alerts (CDRN, RDR, Ethoca) are triggered as soon as a customer initiates a dispute.
2. TDI Validates the Dispute: We cross-reference transaction data, behavioral patterns, and historical flags to validate and categorize the threat.
3. Automated Defense Response: Based on your plan, we trigger real-time actions: submit representments, cancel subscriptions, blacklist fraud-prone customers, pause fulfillment and more.
4. Case Resolution & Insights: You receive a full report with outcome data, customer status updates, and insights to prevent future disputes.
Plans & Pricing
Pick Your Network. Choose Your Management Level. Pay Only Per Dispute.
Max Defense
Visa Package Includes: CDRN Alerts, RDR Alerts
MasterCard Package Includes: Collaboration Ethoca Alerts, Issue Ethoca Alerts, Safe Ethoca Alerts, American Express Alerts, Discover Alerts
All Include: Representment, Blacklist Customer, Cancel Subscription, Mark Customer
Standard Defense
Visa Package Includes: CDRN Alerts, RDR Alerts
MasterCard Package Includes: Collaboration Ethoca Alerts, Issue Ethoca Alerts, Safe Ethoca Alerts, American Express Alerts, Discover Alerts
All Include: Representment
Basic Defense
Visa Package Includes: CDRN Alerts, RDR Alerts
MasterCard Package Includes: Collaboration Ethoca Alerts, Issue Ethoca Alerts, Safe Ethoca Alerts, American Express Alerts, Discover Alerts
Individual Defense
Includes:
- After Hours Defense
- CDRN Alerts
- RDR Alerts
- Collaboration Ethoca Alerts
- Issue Ethoca Alerts
- Safe Ethoca Alerts
- American Express Alerts
- Discover Alerts
- Representment
- Blacklist Customer
- Cancel Subscription
- Mark Customer
Straightforward, No Surprises
Our pricing is engineered with the same precision as our technology: simple, predictable, and built for total peace of mind.
While others demand deep business details just to start a conversation, we offer full transparency upfront. It’s a reflection of our decade-long leadership in the space and the unmatched efficiency of our system. No smoke, no friction just the industry’s best value in chargeback protection.
Features That Actually Matter
Real-Time Alerts
Immediate visibility into chargeback signals across Visa, Mastercard, AmEx, Discover.
Automated Actions
Instantly cancel subscriptions, blacklist customers, refund order, pause fulfillment, and push representments.
Custom Strategy Engine
Full-service or self-managed rules tailored to your product, industry, and risk tolerance.
Audit-Ready Documentation
Every action is logged and exportable—ideal for legal, compliance, or payment audits.
Blacklist & Pattern Recognition
Spot repeat offenders, subscription churn fraud, and high-risk behaviors before they become disputes.
Dispute Resolution Dashboard
Clean, central dashboard with all dispute and alert activity. Track, act, and report in one place.
Integrations (Plug & Protect)
We integrate with your existing payment stack—fast.
- Gateways: Stripe, Authorize.net, Adyen, PayPal, NMI
- CRMs & Billing: Shopify, WooCommerce, Chargebee, Recurly
- Support Systems: Zendesk, Gorgias, Freshdesk
- Custom API: Developer-ready endpoints for deeper integrations










Why Choose Chargeback Defense?
Chargeback Defense was built to solve the real problems merchants face not just detect disputes, but actually prevent them, resolve them faster, and recover lost revenue. At the core of our platform is Transaction Defense Intelligence™, a proprietary system developed by top experts in fraud prevention, risk strategy, and payments. Every action our system takes is backed by real data, not assumptions—giving your business an edge competitors simply can’t offer.
You choose how we operate: go fully managed and let our expert team handle everything, or stay in control with self-managed tools and automations customized to your business rules. Either way, our system is fast, responsive, and built to act before losses occur. From real-time alerts and advanced representment strategies to customer blacklisting, subscription cancellation, and fraud pattern recognition. Every feature we offer is focused on one thing: defending your revenue. No bloat, no filler, just results that speak for themselves.
That’s why our clients stay with us. Because we don’t just help them fight chargebacks—we give them the confidence to grow without fear.

Ready to Defend Your Revenue?
Start with the plan that fits your business.
Get setup in under 48 hours. Results start showing instantly.